Privacy Policy

Last updated: August 2026

Data Controller

NO MINUTES COLLECTIVE LIMITED ("we", "us", or "our") is the data controller for the personal data we collect about you. We are a private limited company registered in England and Wales under company number 17375259. Our registered office is 274 Northdown Road, Margate, England, CT9 2PT.

For any question about this privacy policy or how we use your personal data, please contact us at ceo@nominutescollective.store.

1. Personal Data We Collect

Personal data means any information that may directly or indirectly identify you. The personal data we collect falls into the following categories:

• Identity Data: your name, title, job title and organisational role.
• Contact Data: your email address, telephone number, and postal address.
• Business Data: your organisation name and any details you provide about your event or project requirements.
• Transaction Data: details of services we provide to you and payments (processed by our third-party payment providers).
• Communications Data: the content of any message you submit to us, including through our contact forms or email.
• Technical Data: your IP address, browser type and version, time zone setting, and page-view statistics gathered by cookies or similar tracking technologies.

We do not routinely collect any special categories of personal data (such as details of your health, race, religious beliefs, or sexual orientation). If we ever need to do so, we will seek your explicit consent.

2. How We Collect Your Data

We collect personal data in the following ways:

• Directly from you when you fill in a form on our website, request a quote, or correspond with us by email or telephone.
• Automatedly, through our website, using cookies and similar technologies to collect Technical Data as you browse.
• From third parties, including publicly available sources, our clients, or partners, but only where we have a lawful basis to do so.

3. Lawful Bases for Processing

We only process your personal data when we have a lawful basis, which are:

• Contract Performance: to provide the services you have requested from us, or to take steps at your request before entering into a contract (for example, preparing a quotation).
• Legitimate Interests: to manage our business relationship, respond to your enquiries, improve our website and services, and carry out marketing in line with applicable law. We only rely on this basis where it does not override your interests or fundamental rights.
• Legal Obligation: to comply with our legal and regulatory obligations, including tax and accounting purposes.
• Consent: where we specifically ask for your consent to process your personal data for a particular purpose. You may withdraw consent at any time (see below).

If you are a consumer enquiring about our services, the basis for processing is also grounded in the Consumer Rights Act 2015 where applicable.

4. Cookies

Our website uses cookies. A cookie is a small text file stored on your device when you visit our site. We use:

• Essential Cookies: necessary for the website to function (for example, session cookies that remember your menu preferences). These cannot be switched off.
• Analytical/Performance Cookies: to understand how visitors interact with our website, such as which pages are visited and how visitors move around the site. This helps us improve the website.

We do not use advertising or targeting cookies. You may refuse or delete cookies by adjusting your browser settings; however, this may affect your ability to use certain parts of our website. Where we use non-essential cookies, we rely on your consent.

5. Direct Marketing

We may use your Contact Data to send you marketing communications about our services where we have a legitimate interest in doing so or where you have consented. You may opt out of marketing at any time by following the unsubscribe link in our emails, or by contacting us at ceo@nominutescollective.store.

6. Data Retention

We keep your personal data only for as long as is necessary for the purposes for which it was collected, including to fulfil contracts, satisfy legal obligations, resolve disputes, and enforce agreements. Our retention periods are:

• Prospect / Enquiry Data: retained for 2 years from last contact unless you become a client.
• Client Transaction Records: retained for 7 years to satisfy accounting and tax obligations under UK company law.
• Marketing Records: retained until you unsubscribe or object.

In some circumstances we may anonymise your personal data (so it can no longer be associated with you) for statistical or analytical purposes, in which case we may use this information without further notice to you.

7. Disclosure of Your Data

We will not sell or rent your personal data to third parties. We may share your personal data with the following recipients, but only to the extent necessary to perform our services and only on lawful bases:

• Service Providers & Processors: trusted third parties who assist us in operating our website, conducting our business, or providing services to you (for example, payment processors, email providers, and IT hosting services). Where we engage processors, we require them to process your personal data only on our documented instructions and with appropriate safeguards.
• Professional Advisers: our lawyers, accountants, auditors, and insurers where necessary for the establishment, exercise, or defence of legal claims.
• Legal & Regulatory Requirements: if required by law, court order, or governmental authority, or to protect our rights, property, or safety, or that of others.

8. International Transfers

The personal data we collect may be transferred to and processed in countries other than England. Where we transfer your personal data outside the United Kingdom, we will ensure a comparable level of protection applies, for example by ensuring the transfer is to a jurisdiction deemed adequate by the UK government or by putting appropriate safeguards in place (such as standard contractual clauses approved for use in the UK).

9. Data-Security Rights and Your Access Rights

You have rights under UK GDPR and the Data Protection Act 2018, which may include:

• The right to be informed that your personal data is being processed.
• The right of access to a copy of the personal data we hold about you (commonly known as a "subject access request").
• The right to rectification of inaccurate or incomplete personal data.
• The right to erasure ("the right to be forgotten"), subject to certain legal conditions.
• The right to restrict processing of your personal data in certain circumstances.
• The right to data portability, allowing you to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller.
• The right to object to processing based on legitimate interests, direct marketing, or certain types of processing (such as profiling).
• The right to withdraw consent at any time where we are relying on consent to process your personal data. This will not affect the lawfulness of any processing carried out before you withdraw your consent.

If you wish to exercise any of these rights, or if you believe we have processed your personal data unlawfully, please contact us using the details above. We will respond to your request without undue delay and within one month, although complex requests may take longer (in which case we will notify you).

10. Right to Complain

If you are concerned about the way we handle your personal data, or if you believe we have breached data protection law, you have the right to make a complaint to the Information Commissioner's Office (ICO), the UK regulator for data protection. You can contact the ICO at ico.org.uk or by writing to: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, United Kingdom. We encourage you to contact us first so we can address your concern.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Any changes will be posted on this page and, where appropriate, notified to you by email. It is recommended that you review this page periodically for any changes.

12. Contact Us

If you have any questions about this privacy policy or how we use your personal data, please contact us:

Email: ceo@nominutescollective.store
Postal address: 274 Northdown Road, Margate, England, CT9 2PT